CapEx Engine

Refund and Cancellation Policy

Last updated 8 October 2026

Summary

Paid plans are prepaid for one month at a time. Nothing renews automatically, so there is nothing to cancel: if you don't renew, your account moves to the Free plan when the month ends (after a 3-day grace period), and none of your projects is deleted.

Refunds

If you're not satisfied, write to vivangpt25@gmail.com within 7 days of a payment and we will refund that payment in full. After 7 days, the month you paid for is not refundable, but you can simply not renew.

Duplicate or failed payments

If you were charged twice, or charged for a payment that didn't switch your plan on, we refund the extra amount in full as soon as we find it or you tell us.

How refunds are paid

Refunds go back to the original payment method through Cashfree Payments, usually within 5 to 7 working days of approval (your bank may take a little longer to show it).

Cancelling

You can stop at any time by not renewing. You can also delete your account in Settings; a payment made within the last 7 days can still be refunded as above.

Contact

vivangpt25@gmail.com · +91 98143 54507 · Monday to Saturday, 10:00 to 18:00 IST